Shipping policy

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Anchorline Supply is operated by Poster Products LLC, a Wisconsin limited liability company based in Madison, Dane County, Wisconsin. We sell large, commercial-grade receptacles and accessories that ship by freight (LTL) carrier rather than standard small parcel. Because freight cost depends heavily on delivery location, order size, and delivery access (dock vs. liftgate, commercial vs. limited-access address), shipping is not calculated automatically at checkout.

Production and Handling Time

Most items are built to order rather than stocked. Typical production time is about 4 weeks for orders under 100 units, and longer for larger orders. We confirm a current estimate for your specific items after you order.
The product price you pay at checkout covers the goods only. It does not include freight.
If we cannot ship within the estimated time, we will notify you, provide a revised shipment date, and you may cancel the order for a full refund. This is consistent with the U.S. FTC Mail, Internet, or Telephone Order Merchandise Rule and Wisconsin Admin. Code ch. ATCP 127.

How Freight Quoting Works

After you place an order, our team follows up with a freight quote specific to your delivery location and order size.
Freight is billed separately from the product order. It is not bundled into the listed product price.
You may review and approve the freight quote before we book the shipment. If you decline the freight quote, you may cancel the order for a full refund of the product charge.
Orders are scheduled for shipment once the freight quote is approved and, for freight billed at that stage, paid or authorized.

If you would like a freight estimate before ordering, contact us through our Contact page with your delivery ZIP code and the items and quantities you are considering.

Delivery

Most orders ship by common freight (LTL) carrier and require someone available to accept delivery during business hours.
Standard freight delivery is curbside or dock. Liftgate, inside, residential, or limited-access delivery must be arranged in advance and may carry additional carrier fees.
You are responsible for providing a complete, accurate delivery address and contact information. Carrier reconsignment, storage, or redelivery fees caused by an incorrect address or a missed delivery appointment are the customer's responsibility.
Transit time varies by destination and carrier availability. We provide an estimated window once your shipment is booked.
Inspect all items at the time of delivery whenever possible and note any visible damage or shortage on the delivery receipt before signing. See our Refund Policy for how we handle freight damage claims.

Shipping Area

We currently ship within the contiguous United States. Delivery to Alaska, Hawaii, U.S. territories, or destinations outside the United States may be available by special quote or may not be offered. Contact us before ordering if your delivery address is outside the contiguous 48 states.

Title and Risk of Loss

Title and risk of loss pass to the customer on delivery of the goods to the delivery address. For freight damage or loss in transit, follow the claim process in our Refund Policy and we will manage the carrier claim.